Outsourcing

Outsourcing enables our clients to focus on their primary business. Your system will run on our own infrastructure, and it will be supported by our specialists.

We have two independent computing centres that ensure the highest standards of data processing, protection and transmission and guarantee uninterrupted services. We provide outsourcing services in compliance with the amended Banking Law Act regarding outsourcing. Our mechanisms and procedures ensure reliable operation of the systems – in particular, owing to the continuity of business plans.

By choosing to outsource, our clients will be able to streamline their internal processes and employment structure and use the outsourcer’s economies of scale. The resultant reduction of CAPEX and OPEX expenses can enable investments in the primary business of the company. Thanks to the comprehensive range of outsourcing services, customised solutions and advanced and secure technology, our clients will improve their competitive position and performance on the market.

SERVICES MORE

SERVICES

  • Comprehensive service where we are responsible for developing, implementing and maintaining the client’s software. The systems function in a highly efficient and optimised technical infrastructure of DMT that guarantees maximum security, and all processes are managed entirely by our specialists.

  • Outsourcing model where the client is provided with IT infrastructure – hardware and dedicated software. In the IaaS service, similarly to SaaS, the hardware is located in a secure server room, but it is the client that is responsible for managing the software installed there. In this model, we take over services directly related to the hardware layer, e.g. monitoring of devices or back-ups.

  • This service consists of DMT providing a fully functional hardware and system platform to be used to run the client’s applications. Additionally, as part of the PaaS service, we ensure a tailor-made package of maintenance and administration services and recovery of lost data, if necessary.

SECURITY REQUIREMENTS MORE

When providing outsourcing services, we meet the most stringent requirements for such models of cooperation:

  • State-of-the-art server room equipped with the latest access control systems (including systems using biometric technologies, video monitoring, redundant air conditioning systems, professional firefighting systems, emergency power supply and other IT security measures)
  • DRC – we provide a disaster recovery centre operating 24/7 that may be used as the emergency location in the online mode
  • Back-up connections – if the primary connection fails, a back-up connection with suitable parameters is activated
  • COB – we use internal procedures to ensure reliable operation of systems – in particular, we have suitable continuity of business plans, both for the entirety of the client’s process and for specific services/systems.

Our services successfully undergo audits carried out by our clients several times a year.

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